Our Value-Added Services

Knowledgeable customer service staff

Whether you’re a high volume fastener user or an occasional buyer of fasteners, you’ll feel right at home at Coburn-Myers — from your first contact with one of our friendly and knowledgeable Customer Service Representatives.

Special services for OEM’s and MRO’s

We accommodate the special needs of Original Equipment Manufacturers (OEM’s) and Maintenance and Repair Operations (MRO’s). Ask about special fastener packaging, labeling, bar-coding, or bin stocking.

Prompt price quotations

Need a price in a hurry on a fastener you can’t identify? Just e-mail us a print or description of the fastener at sales@coburnmyers.com or call us TOLL FREE at 800-662-7459. Our technical staff will identify it, and get back to you promptly with a price quote.

If we don’t stock it, we know where to find it

In our distribution center alone, we stock over 25,000 shapes and sizes of inch and metric bolts, nuts and washers. We’ll tell you immediately if the fastener you need is in house and when it will be shipped. If it’s not in inventory, we know where it is and when you can expect it — we are in daily contact with major fastener manufacturers and leading fastener suppliers throughout the world.

Order tracking

Once your fastener order is in house, we continuously track its progress until it is shipped. If there’s a delay, we’ll pinpoint the problem and take steps to expedite. Anytime you have a question about a fastener order’s progress, e-mail us immediately at sales@coburnmyers.com or call us TOLL FREE at 800-662-7459. We will give you an instant status report, including projected shipping date.

Custom labeling, tagging, boxing

We maintain a full complement of digital scales and labelers. We’ll pack one bolt, or an assortment of different fasteners, in a single bag. Custom labeling, including bar code labeling, is also available.

Bin stocking

Think of us as your on-site fastener supplier. We’ll work closely with OEM’s and MRO’s in setting up a bin stocking program on your premises, determining appropriate fastener inventory levels, and then maintaining those levels for you.

Just-in-time stocking

Take advantage of the high-volume discounts offered by our fastener suppliers. We’ll stockpile the fasteners OEM’s and MRO’s want and ship only what you need for one or two week’s production. You buy at the best possible price and you save on the cost and space involved in maintaining fastener inventory at your plant site.

Quality Assurance

Our quality assurance program is your assurance of dependable performance from every fastener you purchase from Coburn-Myers.