Skip To Content
Toll Free: 800.662.7459 sales@coburnmyers.com
Coburn-Myers Fastening Systems, Inc.
800.662.7459 sales@coburnmyers.com RFQ
  • Products
  • Custom Products
  • Resources
    • Dimensional Specifications
    • Carbon Steel
    • Stainless Steel
    • Other Materials
    • Carbon Steel Bolts
    • Platings, Coatings, and Finishes
  • About
    • News
    • Quality Assurance
    • Customer Service
    • FAQ
  • Contact
Request for Quote

FAQ

Home > FAQ

Location:

Our office and main distribution center are located in Trainer, PA. However we have many shipping locations throughout the United States.

We are open Monday – Friday from 8:00 AM – 4:30 PM (Eastern Standard Time).

Products:

We offer over 100,000 products in our online catalog and over 300,000 different products overall. If you cannot find the parts you need, we’ll do our best to source them. Simply fill out the Request a Quote form, and we’ll respond promptly.

Coburn-Myers’ in-house machining operations give us the ability to offer a wide array of product modifications and customizations. Upload a drawing or call a Customer Service Representative toll free at 800.662.7459 and let our team of experts help.

Samples are available on most items. You can request a sample by filling out our Request a Quote form, or by contacting a Customer Service Representative toll free at 800.662.7459.

Normally we do not break boxes. However, there are times when we have open boxes or can source the product from a different supplier. If you are interested in smaller quantities, please fill out a Request a Quote or contact a Customer Service Representative toll free at 800.662.7459.

We offer package and bulk pricing for many of our products online. However, Coburn-Myers also specializes in larger volumes as well as import mill shipments. For more information, fill out a Request a Quote form or contact a Customer Service Representative toll free at 800.662.7459.

Shipping & Returns

Orders are primarily shipped via UPS Ground. Shipping rates are posted at checkout. If you need your products sooner, we also offer 3 Day Select, 2nd Day Air and Next Day Air at the posted rates.

Orders generally arrive within 2-5 business days depending upon where we are shipping the product from and to. Most orders ship within 24 hours (1 business day). However we will contact you by email or phone if your order is delayed longer than 2 business days. Coburn-Myers only ships Monday – Friday. Orders placed on Saturday or Sunday will be processed the next business day.

Once your order has shipped, we’ll email you a confirmation along with the tracking number for your package.

We are able to ship worldwide for most of our products. Customers are responsible for shipping, taxes and duties.

We understand that international shipping can be rather costly. When that occurs, we invite our international customers to contact one of our Customer Service Representatives toll free at 800.662.7459 prior to order placement and let us see if we can find a more cost-effective shipping option for you.

If you’d prefer to use your UPS or Fed-Ex account for faster shipping, please contact a Customer Service Representative toll free at 800.662.7459 or enter your account information during checkout.

You may return most new, unopened items within 30 days of delivery. Coburn-Myers will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Otherwise the customer is responsible for the return shipping. A 20% restocking fee will be applied for orders returned.

If you need to return an item, simply contact a Customer Service Representative toll free at 800.662.7459. We will notify you via e-mail of your refund once we’ve received and processed the returned item.

Payment

We accept Visa, MasterCard, American Express, and PayPal.

Coburn-Myers Fastening Systems, Inc.
3211 West 9th Street - Trainer, PA
19061-5242
Toll Free: 800.662.7459 Email: sales@coburnmyers.com
  • Products
  • News
  • FAQ
  • Terms of Service
  • Privacy Policy
  • Sitemap

© 2023 Coburn-Myers Fastening Systems, Inc., All Rights Reserved  |  Site created by Thomas Marketing Services powered by Navigator Platform